Business Model
Framework for Scalable Energy Access
InputsAvailability, accessibility and affordability of capital inputs
Financial Capital
Inputs
- ₹ 4,824 crore net worth
- ₹ 800 crore in cash and cash equivalents
- ₹ 903 crore capex for creating additional infrastructure
Availability, accessibility & affordability
- Strong net worth and liquidity ensure adequate capital for infrastructure expansion and operations
- Diversified funding sources enable timely access to capital at optimal cost
- Prudent balance-sheet management supports a competitive cost of capital and financial flexibility
Manufactured Capital
Inputs
- Robust asset infrastructure:
- 15,572 inch-km of steel pipeline and 8,306 kms of MDPE pipeline
- 705 CNG station
- 5,100 EV charging points
- Presence in 34 geographical areas covering 125 districts
- Centre of Excellence established to enhance operational excellence
Availability, accessibility & affordability
- Backbone steel and PE pipeline network built to serve reliably for decades to come
- Fully SCADA connected and GIS mapped future-ready network
- Network optimisation and standardised asset development enables cost efficiency and prudent capital deployment
Intellectual Capital
Inputs
- ₹ 9.84 crore spent on digital initiatives to strengthen operational and customer interfaces
- MyAdaniGas App enabling superior customer experiences
- SOUL digital platform driving automation, digitalisation and innovation
- Strategic collaborations to support technology and capability building
Availability, accessibility & affordability
- Sustained investments in digital platforms, R&D and strategic collaborations ensure ready access to technology, data and innovation capabilities across operations
- Scaled digital solutions, automation and in-house platforms enhance process efficiency, improve customer experience and optimise technology-related costs
Human Capital
Inputs
- 528 permanent employees
- 11,557.81 man-hours of training for employees (POSH, IT training)
- 5,012 man-hours of safety training
- ₹ 71.75 lakhs spent on training
- ₹ 12.56 crore of well-being initiatives (staff welfare)
Availability, accessibility & affordability
- Skilled workforce, supported by structured training and safety programmes, ensuring ready availability of talent to support infrastructure & operational expansion
- Continued investments in employee capability building, safety and well-being enhance productivity and retention to sustain an efficient organisation
Social and Relationship Capital
Inputs
- ₹ 17 crore invested in CSR initiatives
- Actively pursued customer engagement activities to strengthen customer connect
- Conversion to CNG supporting a core, sticky and sustainable customer base
- Strong supplier ecosystem, including India Gas Solutions, Indian Oil, GSPC, GAIL and Reliance, ensuring supply reliability
Availability, accessibility & affordability
- Strong customer relationships, sustained engagement initiatives, and a well-diversified supplier ecosystem ensure reliable access to customers, partners and energy supplies
- Long-term supplier partnerships and increasing CNG adoption support supply stability, customer stickiness and cost efficiency across operations
Natural Capital
Inputs
- ₹ 14.17 crore Investment in Enviorment Initiatives
- 0.97 kW of solar rooftop capacity supporting renewable energy adoption
- 11.16 lakhs GJ of total energy consumed
- 1.24 lakh m³ of freshwater withdrawals
Availability, accessibility & affordability
- Ongoing investments in renewable energy, energy efficiency and water stewardship support responsible access to natural resources across operations. Focus on reducing environmental footprint and optimising resource consumption enhances long-term sustainability while managing natural resource costs prudently
Business Model
Core Business Activities
A Diversified Sustainable Energy Company Serving Multiple Consumer Segments
City Gas Distribution (CGD)
- Supply and marketing of piped natural gas for:
- Domestic households
- MSMEs and industrial users
- Commercial establishments such as hotels, restaurants, shopping malls, hospitals, educational institutions, temples, and crematoriums
- Supply and marketing of compressed natural gas (CNG) for vehicles
Biomass
- Production and supply of biogas for:
- Vehicle fuels
- Industrial consumption
- City gas networks
- Production and supply of organic liquid and solid fertilisers for farmers
E-Mobility
- Development of EV charging infrastructure catering to diverse customer needs:
- B2B: Fleet operators
- B2C: Highway pitstops, malls, heritage sites, and public charging stations
LNG for Transportation & Mining (LTM)
- Establishment of LNG refuelling stations to support decarbonisation for high-volume consumers:
- Fleet operators
- Large Commercial Vehicles (LCVs)
Business Model (Contd.)
Strategic Priorities
S1Infrastructure Development
S2Gas Sourcing and Volume Enhancement
S3Cost Leadership through Digital-First Approach
S4Responsible Corporate Citizenship
S5Preparing for Low Carbon Future
Key Enablers
Projects and Operations Management
Gas Sourcing
Human Resource
Robust Financials and Internal Controls
Automation, Innovation and Digitalisation
Customer Delight
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Outputs (Performance Delivered)Outcomes (Value Created)
Financial Capital
Outputs (Performance Delivered)
- ₹ 6,415 crore Revenue
- ₹ 1,225 crore EBITDA
- ₹ 924 crore cash profit after tax
- ₹ 27.5 crore dividend distributed
Outcomes (Value Created)
- Strong and resilient profitability supporting sustained value creation
- Strong credit profile and prudent capital structure enables access to the longer tenor, cost-efficient capital, enhaning liquidity headroom with Net Debt / EBITDA at 1.11
- Enhanced investor confidence reflected in AA+ (stable) credit rating by multiple leading rating agencies
- Improved ability to fund long horizon infrastructure with reduced cost of capital
Manufactured Capital
Outputs (Performance Delivered)
- CNG transmission of 782 MMSCM and PNG transmission of 351 MMSCM
- 10.99+ lakh households, 3,081 industrial and 6,884 commercial customers served
- Presence across Geographical Areas covering 14% of India’s population and 15% of area
Outcomes (Value Created)
- Positioned among India’s leading city gas distribution companies
- Established as an integrated mobility partner offering CNG, EV charging, CBG and LNG
- Scalable and resilient infrastructure platform supporting multi-energy growth
- Future-ready infrastructure enabling expansion of clean-energy and mobility solutions
Intellectual Capital
Outputs (Performance Delivered)
- Real-time network monitoring systems implemented
- 1 Mn+ self billed invoice delivered via WhatsApp
- 99.04% share of digital payments in consumer transactions
- Green hydrogen blending pilot project launched
Outcomes (Value Created)
- Enhanced network visibility and faster decision-making
- Improved customer convenience and digital engagement
- Strengthened innovation capability in low-carbon energy solutions
Human Capital
Outputs (Performance Delivered)
- 100% of eligible employees covered under career development reviews
Outcomes (Value Created)
- High employee productivity with revenue per employee at ₹ 12.08 crore
- Strong safety culture with Zero fatalities (ideally zero)
- Improved employee engagement and long-term talent retention
Social and Relationship Capital
Outputs (Performance Delivered)
- 22,000+ students and 1,053 truck drivers covered under Eye vision care programme
- 100% procurement from local suppliers
Outcomes (Value Created)
- Strengthened community trust and stakeholder relationships
- Reinforced social licence to operate across operating geographies
- Inclusive growth through local sourcing and employment generation
Natural Capital
Outputs (Performance Delivered)
- 7,520 km of methane leak detection surveys conducted
- 51,000 trees planted
- 1,097 drivers trained for road safety awareness
Outcomes (Value Created)
- 47,991 tCO₂e GHG emisson (Scope-2)
- 5.22% reduction in emission intensity
- Measurable progress on the identified Net Zero roadmap
- Reduced environmental risk through proactive monitoring and mitigation